每日大赛

Refund Information

What is the College Refund Policy?

The Tennessee Board of Regents has instituted a system wide policy for calculating refunds and fee adjustments. Under the guidelines, fee adjustments will be based on courses dropped; and it is possible that certain adjustments will result in no refund after the fee adjustment period. These guidelines will primarily affect full-time students taking more than 12 hours who -- during a fee adjustment period -- adjust their schedules to below 12 hours, including complete withdrawal. Students who fall into this category will be assessed a prorated fee for the dropped hours.

Fee Adjustment Calculations

The fee adjustment calculations are based on the courses dropped; therefore, not all schedule adjustments will result in a reduced fee assessment after the fee adjustment calculation. Fee adjustment estimator calculations are approximate. Actual adjustment amounts may vary based on individual student enrollment. To calculate fee adjustments under this policy, the following formula will be used:

[((# Hours Dropped * Multiplier) + # Hours Remaining) * (Per Hour Rate)] – (prior fee assessment) = Potential Fee Adjustment/Refund

Formula Breakdown:

Billing Hours = ((# Hours Dropped * Multiplier) + # Hours Remaining)

(Billing Hours * Per Hour Rate) = How much the Student Owes for the term

How much the student owes – (prior fee assessment) = Potential Fee Adjustment/Refund

(For Fall and Spring semesters, Per Hour Rate differs for 12 hours or more) 

Important Notes:  These calculations apply to tuition only for potential refund and for prior fee assessment.

Will my fees change if I'm adding/dropping classes?

• If you add credit hours, you may owe additional fees. You may not receive a bill in the mail but are responsible for paying by the fee payment due dates.
• If you add a class and decide not to attend the class, you must take the necessary steps to drop it from your schedule. You may not be automatically dropped from the class. Your fees will be adjusted based on the refund/adjustment dates in effect on the date of your drop. 

Will my fees change if I'm switching classes?

• If you add and drop the same number of credit hours, in the same part of term on the same day, this is considered a course swap and no refund or additional tuition will be charged, unless the drop and add involved a TN eCampus course. You may still owe other fees such as an online course fee if you added an online course, special course fees if you switched to a course with a special course fee or dropped a course with a special course fee after the 100% deadline, or if the new course you added has eText materials associated with it.
• If you add and drop a class that does not meet the criteria above, your fees will be adjusted based on the refund/adjustment dates in effect on the date of your drop. 

Electronic Refunds

Releasing Financial Aid Funds

每日大赛 releases financial aid refunds one of two ways: *

1. Issued by Electronic Deposit.
   Create a refund profile and have the funds deposited electronically to your checking or savings account. (Please see steps below on how to setup your electronic refund profile). Note: Electronic refunds are usually processed first.
2. Issued by paper check sent by mail.
   Please verify that the college has your correct MAILING address, because having outdated mailing information may increase the time it takes to receive your check.

每日大赛 does not release financial aid checks at the Student Account Services window.

*Please note, that if a credit card payment(s) was made for your tuition and fees, the credit card may be refunded up to the amount of the payment following the guidance in (1) below regarding fee adjustments for fees paid by credit card.  Any additional refund due would be issued as stated above.

Releasing Refunds for Dropped or Cancelled Class(es)

每日大赛 will begin processing fee adjustments beginning approximately two weeks after the end of each refund period. It takes several weeks to process all the fee adjustments. The college will deduct from proposed refunds any amount owed by the student to the college.

1. Fee adjustments for fees paid by credit card will be credited back to the card used to pay fees. If payment is made with multiple credit card accounts, refunding will be based on the order payment was received, i.e., the last (most recent) card used to make a payment for the current term will be credited first up to the full amount paid on that card, then the second card will be credited, etc. It will be the responsibility of the credit card holders to apportion any refund amongst themselves. If the card used to pay fees is no longer active and the refund is rejected by the issuing bank, the refund will then be sent by electronic deposit if an electronic refund profile is set up or a refund check will be mailed to the student if there is not an electronic refund profile on file. Refunding will begin approximately two weeks after the end of each refund period.
2. Fee adjustments for fees paid by Check or Money Order, will be issued by electronic deposit if an electronic refund profile is set up with the college or by paper check if no electronic refund profile exists. Refunds will be issued approximately two weeks after the end of each refund period. Please make sure that your bank account information is current, and that 每日大赛 has your correct mailing address, having outdated banking information or mailing information may increase the time it takes to receive your refund.
3. Fee adjustments for students on the Deferred Fee Payment Plan will cause a recalculation of installment payment amounts. Students are still responsible for any unpaid tuition, fees, and other charges after fee adjustments are made.
4. Fee adjustments for students who receive financial aid may be returned to the financial aid program and/or applied to the balances owed to the college. This also applies to accounts paid by any third-party sponsor, such as Vocational Rehabilitation, Veteran’s Administration, Waivers or Discounts.

Steps to Setup Electronic Refund Profile 

KEEP IN MIND:

• 每日大赛 will never take money from your account unless you authorize a payment to the College.
• In order to protect you and your financial information, 每日大赛 does not have access to set up or view your electronic refund profile information.
• If you wish to receive your funds electronically set up your refund profile immediately.
• Once you set up an electronic refund profile it will remain in place until you update or delete the profile. Please be sure and update your refund profile if your banking information changes or if you wish to receive a paper check.
• To receive financial aid funds the following criteria must be met:
  1. You must be registered and have satisfactory academic progress by attending classes
  2. Your financial aid must actually be credited to your student account (not a memo/authorized aid entry)
  3. You must not have any financial aid holds
  4. Your account balance must be a credit balance
  5. If this is your first loan, you must complete the entrance interview
• Dropping hours could impact your eligible award amount and/or cause a delay in processing any refund.
• Refunds of less than $5 may be claimed by setting up an electronic refund profile and notifying Student Account Services. Please contact Student Account Services for any questions regarding refunds of less than $5.

Contact Us

Student Account Services
studentaccounts@pstcc.edu
865-694-6605

Hardin Valley Campus
Goins 158

Hours of Operation:
Monday-Friday: 8 a.m.-4:30 p.m.